When you highlight the portrait of the following characters and hold START, you'll see their other portrait in the bottom left or right corner change. Press X, Y, A, or B (while holding start) to select a different version of that character.
The following are available:
Kyo, Terry, Andy, Joe, Ryo, Robert, Yuri, Mai, Yashiro, Shermie, Chris, Billy, & Rugal.
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