At the start, purchase a newspaper from the newsie. Read the newspaper carefully to find the phone number. Go to the bank in costume, speak with the chief detective, and he will accuse you of being an "amateur detective". Refuse to rise up and leave. When asked to go to the beach, check your Crimewatch instead to get the option to travel to the airport. Go there to find a hijacking in progress. Susan's name will be familiar because it appeared in the newspaper, so select that option. When given a phone, dial "555-5999". An angry Tinmando Games employee will answer and be angry about "crank callers". After a brief tirade where they will say they are only interested in calls from people who can program the "Vock 20" or "Commandant 64" computers, they will hang up.